REMOTE SUPPORT Services

Stay supported, stay efficient—without waiting for a site visit.

System slowdowns shouldn’t drain your team’s time or budget.

BCM’s Remote Support Services are designed to solve problems efficiently without the delay of dispatching a service team to your location.

From our dedicated support centers, BCM helps facility teams stay confident, capable, and covered.

BCM provides:

• Unlimited remote support tickets for fast troubleshooting
• Monthly health checks to catch problems before they escalate
• Responsive support during business hours with 24/7 availability when needed.
• Ticket tracking and field support escalation if the issue calls for it

The result?
A faster, more efficient operation where your team gets the answers they need without the guessing game.

If you’re still stuck waiting for onsite help there’s a better way.
Let BCM help you stay one step ahead.

Submit your info below, and a BCM team member will reach out to walk you through how Remote Support Services can deliver peace of mind without the wait.