REMOTE SUPPORT Services
Stay supported, stay efficient—without waiting for a site visit.
System slowdowns shouldn’t drain your team’s time or budget.
BCM’s Remote Support Services are designed to solve problems efficiently without the delay of dispatching a service team to your location.
From our dedicated support centers, BCM helps facility teams stay confident, capable, and covered.
BCM provides:
- Unlimited remote support tickets for fast troubleshooting
- Monthly health checks to catch problems before they escalate
- Responsive support during business hours with 24/7 availability when needed.
- Ticket tracking and field support escalation if the issue calls for it
The result?
A faster, more efficient operation where your team gets the answers they need without the guessing game.
If you’re still stuck waiting for onsite help there’s a better way.
Let BCM help you stay one step ahead.